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Songer and Associates are product-oriented coffee specialists, testers, and tasters that go beyond information and advice to achieve bottom line results.  See more...

Frecuently Asked Questions

What are the charges made for services?

The charges made for the services offered depend upon how much service is requested over what period of time. It costs the same approximate setup time to seat a panel for tasting one sample than for 5 samples and this is taken into account.

Generally, there are three ways charges are figured:

1. Cost according to consulting time (a day-rate).

2. Project cost where a bid is made upon a project that has a definite finish point.

3. A regular charge for ongoing services, such as testing a certain number of samples a month.

In any case, a client is presented with a written policy so they will fully understand what the costs of services are, what is being provided, and what is expected from the client (in terms of getting samples sent, etc.). 

How do I keep coffee hot?

Optimally, brew a fresh batch whenever you want coffee. To keep coffee hot for shorter periods of time, or for travel, use a thermally insulated container; an enclosed container will reduce the loss of the aromatics that constitute an essential part of the overall flavor (but see here). Insulated containers with glass internals, though somewhat delicate, have the least effect upon the coffee taste, followed by good quality stainless steel. Coffee with significant residual sediment, such as coffee brewed in a French press, fares less well when kept hot for extended periods; the sediment continues to extract, making the coffee bitter.
Optimal flavor is obtained by holding the coffee at high temperatures, at least 170 degrees Fahrenheit.
Direct heat—e.g., via a warming plate—should not be applied to brewed coffee, at least not for more than few minutes; continued heating will make the coffee bitter. This issue is primarily a concern for autodrip coffee makers; choose a model that dispenses into an insulated carafe over one that uses a warming plate.
Reheating coffee in the microwave is controversial; the key issue may be the uneven heating microwaves are known for. There are those who theorize that parts of the coffee that overheat may taste unpleasant, thereby spoiling the cup as a whole.

Source: www.thecoffeefaq.com